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Success stories

Improved SLAs – A Top 5 Spanish Bank

The customer needed to ensure compliance with all critical batch SLAs, due to an expected large increase in turnover.

The project, developed over one year, resulted in:

  • 75%

    Reduction in non-compliance

  • 49%

    Additional CPU savings due to improved batch processes

  • 23%

    Of business SLAs eliminated (redundant / functional decision)