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Privacy Policy

The purpose of this policy is to inform data subjects about the different types of processing carried out by this organisation through the website that affect their personal data, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, and Spanish Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights.

1. IDENTIFICATION AND CONTACT DETAILS OF THE CONTROLLER

ORIZON SISTEMAS DE INFORMACION SL, with registered office at C/ VIRGEN DEL SOCORRO Nº 47 ENTLO. IZDA. (03002 ALICANTE) ALICANTE, SPAIN, Tax ID Number (NIF) B97880819, contact telephone number +34 966596077 and email address orizon@orizon.es

2. PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA

  • USERS/VISITORS OF THE CONTROLLER'S WEBSITE

We will process the personal data provided in order to:

  • Respond to requests, complaints and incidents submitted through the contact channels on the website.

  • Understand visitors' behaviour on the website in order to detect possible cyberattacks against our website.

  • Comply with the legal obligations that apply directly to us and govern our activity.

  • Protect and exercise our rights or respond to claims of any kind.

  • Where applicable, send commercial communications about the goods or services that make up our activity and/or news or newsletters related to our sector. If you refuse to give us your authorisation, we will not be able to send you information.

  • Where applicable, manage your participation in competitions and promotions run by the company. If you refuse to give us your authorisation, you will not be able to take part.

Where applicable, send satisfaction and/or quality surveys. If you refuse to give us your authorisation, we will not be able to evaluate the service provided.

Users of the BOA platform:

  If you are a registered BOA user, we process the data arising from your use of the platform in order to:

  - *Analyse how you use BOA (features used, screens visited and interactions within the platform, such as clicks and navigation), in order to improve its performance, fix errors and optimise its design and user experience.*

  - *Produce aggregate usage statistics of the platform to guide product development decisions.*

  - The data processed for this purpose are your username or account identifier, technical information about your device or browser (type, operating system) and data on your interaction with the interface (clicks, navigation paths, features used). No special categories of data are collected and no session recording is carried out.

3. LEGAL BASIS FOR THE PROCESSING

  • USERS/VISITORS OF THE CONTROLLER'S WEBSITE

  • The consent you have given us to process your data for the purposes indicated. If you refuse to provide your personal data, we will not be able to process your data for those purposes.

  • Compliance with the legal obligations that apply to us. In this case, the data subject may not object to the processing of their personal data.

Our legitimate interest in protecting our image, business and track record by preventing attacks on our website. In this case, the data subject may not object to the processing of their personal data, although they may exercise, where applicable, the rights set out in the "Rights" section of this policy.

Users of the BOA platform:

  • Our legitimate interest in improving the BOA platform and maintaining and optimising its operation (Art. 6.1.f GDPR). The data subject may object to this processing or obtain more information by writing to privacidad@orizon.es, in which case Orizon may stop processing this data unless it demonstrates compelling legitimate grounds for the processing.

4. WEBSITE PLUG-INS AND TOOLS

  • Google Analytics 4

If you give us your consent through the cookie notice, we use Google Analytics 4 for statistical purposes, to understand how the website is used. You can withdraw your consent at any time from "Cookie settings" at the bottom of every page. More information in our cookie policy.

You can read our provider's privacy policy by clicking here

  • As part of our services, we use BOA to:

  • Analyse how you use BOA (features used, screens visited and interactions within the platform, such as clicks and navigation), in order to improve its performance, fix errors and optimise its design and user experience.

  • Produce aggregate usage statistics of the platform to guide product development decisions.

  • The data processed for this purpose are your username or account identifier, technical information about your device or browser (type, operating system) and data on your interaction with the interface (clicks, navigation paths, features used). No special categories of data are collected and no session recording is carried out.

We recommend that you first read the privacy policy of Orizon Sistemas de Información, S.L. to understand how your personal information is handled by clicking here.

Our legitimate interest in improving the BOA platform and maintaining and optimising its operation (Art. 6.1.f GDPR). The data subject may object to this processing or obtain more information by writing to privacidad@orizon.es, in which case Orizon may stop processing this data unless it demonstrates compelling legitimate grounds for the processing.

5. DATA RETENTION PERIODS AND CRITERIA

The personal data provided will be kept for as long as necessary to fulfil the purposes for which they were originally collected.

Once the data are no longer needed for the processing in question, they will be kept duly blocked so that, where applicable, they can be made available to the competent Public Administrations and Bodies, Judges and Courts or the Public Prosecutor's Office, during the limitation period for any actions that may arise from the relationship with the customer and/or the retention periods provided by law.

6. AUTOMATED DECISIONS AND PROFILING

The website does not make automated decisions or create profiles.

7. RECIPIENTS

For as long as your personal data are processed, the organisation may disclose your data to the following recipients:

  • Judges and Courts.

  • State Security Forces and Bodies.

  • Other competent public authorities or bodies, when the controller has a legal obligation to provide the personal data.

  • Where applicable, the Data Processors that provide services to us.

8. INTERNATIONAL DATA TRANSFERS

The organisation does not carry out any International Data Transfers. Should international data transfers become necessary in the future, the level of protection of the destination country will be verified and the safeguards required by the regulations will be adopted.

9. SOCIAL NETWORKS

To involve you in our activity and keep you up to date with our news, we inform you that ORIZON SISTEMAS DE INFORMACION SL has a profile on Social Networks.

All users can join our social networks or groups. However, please note that, unless we ask you for your data directly (for example, through marketing actions, competitions, promotions or any other valid means), your data will belong to the corresponding Social Network, so we recommend that you read its terms of use and privacy policies carefully and make sure you set your data processing preferences.

Below are the links to the privacy policies of the Social Networks on which we have a presence, so that you can access them at any time and configure your profile to protect your privacy:

Facebook: https://www.facebook.com/privacy/policy/

X: https://x.com/en/privacy

LinkedIn: https://www.linkedin.com/legal/privacy-policy

YouTube: https://policies.google.com/privacy

Instagram: https://privacycenter.instagram.com/

TikTok: https://www.tiktok.com/legal/page/eea/new-privacy-policy/en

Pinterest: https://policy.pinterest.com/en/privacy-policy

Flickr: https://www.flickr.com/help/privacy

Mastodon: https://joinmastodon.org/privacy-policy

10. RIGHTS

Data subjects may request more information about the processing of their personal data and may exercise, at any time and free of charge, their rights of access, rectification and erasure, as well as request the restriction of the processing of their personal data, object to it, request its portability (where technically possible) or withdraw the consent given and, where applicable, not be subject to a decision based solely on automated processing, including profiling.

To do so, you can use the forms provided by the organisation or write to the postal or email address given at the top of this policy. For the relevant purposes, we inform you that you may be asked for your national identity document (DNI) or a similar document to prove your identity, provided this cannot be done by less intrusive means.

If you feel that your data protection rights have been infringed, especially when you have not obtained satisfaction in exercising your rights, you can lodge a complaint with the competent Data Protection Supervisory Authority (Agencia Española de Protección de Datos) through its website www.aepd.es

In accordance with Article 21 of Spanish Law 34/2002 on information society services and electronic commerce, if you no longer wish to receive information about our services, you can unsubscribe by sending an email to people@orizon.es with the subject "BAJAS" (unsubscribe).

11. ACCURACY OF THE DATA

The data subject guarantees that the data provided are true, accurate, complete and up to date, and undertakes to report any change to them through the channels provided for this purpose and indicated in point one of this policy. The data subject will be responsible for any direct or indirect damage or loss caused by failing to comply with this obligation.

If the user provides third parties' data, they declare that they have those data subjects' consent and undertake to pass on to them the information in this clause, releasing the organisation from any liability arising from failure to comply with this obligation.

12. CHANGES AND UPDATES

This privacy policy may be changed or updated in line with legal requirements, to adapt it to instructions issued by the Spanish Data Protection Agency, or as a result of changes to our website. For this reason, we advise users to visit our Privacy Policy regularly.

If you have any questions about this policy, you can contact ORIZON SISTEMAS DE INFORMACION SL through the forms provided by the organisation, or write to the postal or email address given at the top of this policy. Last revised 24 July 2026