Orizon redesigns its BOA platform to also ensure the performance of large companies' technology in the cloud and hybrid environments

Madrid, 27 March 2023. – The Spanish technology company Orizon has announced that the second generation of its BOA platform for the continuous improvement of large companies' technology performance will be available in the third quarter of this year. According to the company, the platform integrates a series of components that make it unique in the market.

BOA 2, the engine of Orizon's Performance Operation Center (PoC), constantly monitors the behaviour of large organisations' software from different perspectives and dynamically, that is, while it runs, as opposed to the classic concept of static quality. While in operation, the solution detects problems and inefficiencies in, for example, availability, response times, infrastructure consumption or SLA compliance, and proposes actions to seize the opportunities for improvement.

With the BOA 2 platform, in which Orizon will invest a total of €1.8 million, the company brings this capability, until now largely confined to central systems (mainframe), batch processes and other on-premise environments, to the cloud. Large organisations will thus have exhaustive, real-time monitoring of the behaviour of their applications, platforms and infrastructure in these environments, which are highly complex and often based on very new, unconsolidated technologies.

According to Orizon, BOA 2 integrates a series of technical components that put it far ahead of tools that only detect errors without providing definitive solutions, thanks to its ability to analyse from the source and assess the business impact. The components in BOA 2 are its data capture model; its algorithms to order the information, analyse behaviour, and detect and solve problems; and the solution's ability to learn. The company is also considering making the solution available on the main hyperscalers (AWS, Google Cloud and Microsoft Azure), depending on the business model.

On the first of these components, the data capture model, Orizon explains that it is based on the concept of a data lake, in line with the latest trends in observability. Without installing any kind of agent, and whatever the format (structured, semi-structured or unstructured), BOA extracts, stores and processes large volumes of data, with no size limit, from the operation of large companies' applications and infrastructure (from the mainframe, DB2 and other databases to monitoring and process automation tools such as Dynatrace and Control-M), to order, analyse and correlate them with the ultimate goal of improving large companies' technology performance.

To carry out these functions, which run outside the customer's infrastructure, BOA 2 uses its own algorithms to process the information, Amazon Simple Storage Service (S3) as its storage repository and Amazon EKS to run Kubernetes, although the new BOA 2 architecture allows these components to be replaced by similar services from other hyperscalers.

This approach, increasingly common in fields such as proactive cybersecurity management, is part of BOA 2's service orientation under the Performance Operation Center (PoC) model, which offers maximum usability and is very cost-effective for customers. In addition, thanks to its ability to scale, BOA can process large volumes of information very quickly.

BOA 2: algorithms that keep learning

The second major component of BOA 2 announced by Orizon is its algorithms. Thanks to its intensive use of AI and machine learning algorithms, 80% of the platform's functionality is automated. These algorithms, Orizon notes, are of three main types. The first, mentioned above, order and correlate the information and embed knowledge to determine what BOA has to look for: the root causes of inefficiencies in batch processes (scheduling errors, time conditions, dependencies, waiting times…) and in other kinds of processes (code errors, software changes, loops…), in on-premise, cloud and hybrid environments.

The second type of algorithm, a distinctive feature of BOA from the start, focuses on resolving incidents and problems; it analyses software behaviour from different perspectives (availability, response times, infrastructure consumption, SLA compliance…) and detects opportunities for improvement. BOA's algorithms cover 79% of problems and bad practices.

The third type of algorithm in BOA 2, constantly learning and being trained, will underpin its predictive capability, allowing it to recommend the most appropriate actions in advance. For example, in an initial analysis BOA can identify existing problems every day, such as resizing infrastructure for a demand peak that recurs with a certain frequency, and act accordingly to keep it from happening again in the system, then fine-tune it to contain its growth.

Business-aligned KPIs and flexible data presentation

Constant measurement is the key to continuous optimisation, which is why BOA 2 will offer more than 150 KPIs (key performance indicators) aligned with each organisation's priorities and requirements. These KPIs are also based on algorithms developed by Orizon in line with its continuous performance improvement standard, unique in the world.

BOA's evolution will also reach data presentation, a module that, Orizon notes, stands out for its granularity and flexible presentation formats, taking into account the needs of different professional profiles (software architects and developers, production, business channel, management and executive level), with access secured by Keycloak.

According to Ángel Pineda, CEO of Orizon, "the growing complexity of infrastructure, especially with the expansion of the cloud and hybrid environments, has been a cost disaster for many companies, which are urgently looking for ways to manage the performance of their technology in this landscape while ensuring quality of service and cost control". "BOA 2," Pineda explains, "meets this need by bringing the full power of our software efficiency standard to these environments, dynamically and with maximum scalability thanks to its modular design."

For his part, José Manuel Desco, managing director of Orizon, says "with this new architecture and our component model, we can add new strands to our business, and we are taking a step forward in promoting a culture of performance in large companies". "BOA 2," Desco adds, "aims to give decision-makers a tool that really answers critical questions such as: how much does it cost me to keep my applications running on-premise and in the cloud? Is the IT department aligned with business priorities? Are my service providers giving me adequate response times and meeting the agreed service levels? And, just as important, it proposes actions to ensure continuous performance improvement and checks their impact after implementation, in a virtuous circle of continuous feedback."

About Orizon

Orizon provides technology performance solutions that bring value to IBEX 35 companies and large companies leading their sectors, identifying and solving software problems to ensure maximum levels of availability, performance and efficiency. The cost savings and faster applications are significant for the organisations Orizon works with, making it a key ally of senior management. A pioneer in applying artificial intelligence to improve business in IT production environments (AIOps), Orizon makes it possible to monitor, detect and resolve inefficiencies in 100% of technology elements. Its R&D&I and its technology, unique in the market, are recognised by official Spanish institutions and by the European Commission.

For more information:
eugenio@bdicomunica.com
91 360 46 10